Warranty

ARES Technologies Limited 2-Year Warranty

ARES Technologies stands behind the quality of our remanufactured electronic control modules. All qualifying products purchased from ARES Technologies on or after August 10, 2026 are covered by our Limited 2-Year Warranty, subject to the terms and conditions below.

The Limited 2-Year Warranty begins on the date the product is delivered to the Customer.

Warranty Coverage for Purchases On or After August 10, 2026

Products purchased on or after August 10, 2026 are covered by a Limited 2-Year Warranty from the original date of delivery.

During this two-year period, the warranty is limited to one (1) approved warranty claim for the original product purchased.

If a product is determined by ARES Technologies to qualify for warranty coverage, ARES Technologies will, at its discretion, repair or replace the product.

Once ARES Technologies provides a replacement product under an approved warranty claim, the original Limited 2-Year Warranty is considered fulfilled and exhausted and does not restart or renew.

A replacement product provided under an approved warranty claim is covered for 15 days from the date the replacement product is delivered to the Customer.

The 15-day replacement warranty does not create a new two-year warranty or an additional two-year exchange period.

Purchases Made Before August 10, 2026

Products purchased before August 10, 2026 that were sold with ARES Technologies' Extended Lifetime Warranty will continue to be covered under the warranty terms that applied at the time of the original purchase.

The introduction of the Limited 2-Year Warranty does not reduce or replace qualifying Extended Lifetime Warranty coverage for products purchased before August 10, 2026.

ARES Technologies may require proof of purchase to verify the purchase date and applicable warranty coverage.

Original Purchaser and Vehicle Only

The warranty applies only to the original purchaser identified on the ARES Technologies order or invoice and is non-transferable.

Warranty coverage applies only to the original product and the vehicle for which the product was originally purchased and/or programmed.

The warranty will terminate if the product is transferred or sold to another person or installed in a different vehicle.

Core Return Requirement

For products sold with a core-return requirement, return of the original defective unit (the “Core”) to ARES Technologies may be required as a condition of warranty coverage.

Failure to satisfy an applicable core-return requirement may result in denial or termination of warranty coverage.

How to Make a Warranty Claim

Before returning a product for warranty evaluation, the Customer must contact ARES Technologies and obtain a valid Return Merchandise Authorization (RMA) number.

ARES Technologies may require the allegedly failed product to be returned for inspection and testing before approving a warranty claim.

Do not send a product to ARES Technologies without first obtaining an RMA.

Unless otherwise authorized by ARES Technologies in writing, no replacement will be issued until ARES Technologies has received and evaluated the allegedly failed product.

ARES Technologies will inspect and/or test the returned product to determine whether the reported failure qualifies for warranty coverage.

What Is Not Covered

ARES Technologies' warranty covers qualifying failures in the product under normal and intended use. Warranty coverage may be denied or voided if inspection shows evidence of:

  • Burned components or damage caused by an external electrical problem;
  • Physical damage or water damage;
  • Misuse, abuse, neglect, or improper installation;
  • Modification, alteration, opening, or tampering with the product;
  • Use of the product for a purpose or application for which it was not intended;
  • Damage resulting from a vehicle collision or accident;
  • Removal, breakage, or damage of an ARES Technologies security seal;
  • Fire, flood, disaster, or other external causes;
  • Service, repair, or alteration by anyone other than an authorized ARES Technologies repair agent;
  • Improper shipping or handling; or
  • Damage caused by the vehicle, wiring, electrical system, other vehicle components, or conditions unrelated to a defect in the ARES Technologies product.

ARES Technologies will determine whether a returned product qualifies for warranty coverage following inspection and testing, subject to applicable law.

Warranty Shipping

The Customer is responsible for the cost of shipping the reportedly failed product to ARES Technologies for warranty inspection and testing.

For an approved warranty claim within the United States, ARES Technologies will cover standard shipping of the repaired or replacement product back to the Customer.

For international warranty claims, the Customer is responsible for shipping costs in both directions, including shipping the allegedly failed product to ARES Technologies and shipping the repaired or replacement product back to the Customer.

Expedited shipping, overnight shipping, special handling, customs duties, taxes, brokerage fees, and similar charges are not covered by the warranty unless otherwise agreed to in writing by ARES Technologies.

Labor and Other Costs Are Not Covered

ARES Technologies' warranty obligation is limited to the repair or replacement of the qualifying product, at ARES Technologies' discretion.

To the greatest extent permitted by applicable law, ARES Technologies does not cover or reimburse costs associated with:

  • Diagnosis or troubleshooting;
  • Installation or removal;
  • Labor;
  • Programming performed by third parties;
  • Towing;
  • Rental vehicles or alternative transportation;
  • Vehicle storage;
  • Vehicle downtime;
  • Lost income, business, or profits;
  • Travel expenses;
  • Damage to other vehicle components; or
  • Other incidental, indirect, special, or consequential costs or damages.

Limitation of Warranty Remedy

For an approved warranty claim, the Customer's warranty remedy is limited to repair or replacement of the covered product, at ARES Technologies' discretion, subject to applicable law.

The Limited 2-Year Warranty is limited to one approved warranty claim during the applicable two-year period. After ARES Technologies provides a replacement under an approved warranty claim, the original Limited 2-Year Warranty is exhausted, and the replacement product is covered for 15 days from its delivery date.

Questions or Warranty Assistance

If you believe your ARES Technologies product may qualify for warranty service, contact us before returning the product.

Our team can assist with verifying your purchase, reviewing the issue, and providing an RMA when applicable.