Warranty

(a) Extended Lifetime Warranty

All sold units are fully tested, subject to all the conditions below, and covered by a Extended Lifetime Warranty. The Extended Lifetime Warranty applies only to the original item purchased. The Extended Lifetime Warranty terminates immediately upon the removal of a unit from the vehicle in which it is originally installed. The Extended Lifetime Warranty is limited to the Customer only and may not be transferred to any other person. 

 

(b) Continuation of Warranty: Core Return Requirement.

For certain sales, return of the original defective unit (the “Core”) by the Customer to ARES Technologies will serve as a condition for the activation of the Warranty. Sales which are subject to this condition will be identified by ARES Technologies on a Customer’s invoice and shall be made known to the Customer by ARES Technologies prior to the consummation of the sale.

 

(c) Warranty Claim.

A unit returned to ARES Technologies based on a Warranty Claim must be returned in its original condition and must be accompanied by a Return Merchandise Authorization (RMA).  Otherwise the return will be an Unauthorized Return. Unauthorized Returns will not give rise to a Refund Claim and units returned will be held for no more than 45 days after receipt. ARES Technologies reserves the right to maintain possession of the unauthorized returned unit if after 45 days after receipt by ARES Technologies of an Unauthorized Return; (i) the Customer has not made arrangements (satisfactory to ARES Technologies in its sole discretion) to possess the returned unit or, (ii) the returned unit is unaccompanied by an ARES Technologies-issued RMA number.

Electrical parts are tested prior to purchase and if returned, all units will be inspected for burned components, physical damage and water damage. Returns will be processed in the order received and may have a greater handling time than order processing. The lifetime warranty shall be void if an item is returned with any signs of:

(a) burned components.

(b) physical and/or water damage.

(c) misuse, abuse, modifications, opened, tampered with, and/or used for any purpose not originally intended.

(d) vehicle is involved in a collision.

(e) security seal is removed, broken and/or damaged.

 

No Refund Claims arising from a Warranty Claim will be issued by ARES Technologies for any unit returned by Customer and received by ARES Technologies after 30 days from the date of original purchase.

Whether a unit is free of defect shall be determined by ARES Technologies in its sole discretion.

 

(d) One Claim.

Extended Lifetime Warranty claims are limited to only one claim and it only applies to the original item purchased. After one claim, the warranty is exhausted. Sold units will be inspected for any damaged components upon return, voiding all warranties where components are proven to be damaged by the buyer application. Warranty is also void if the item is misused, modified, used for any purpose not originally intended, vehicle is involved in an accident, or part is sold to someone other than the buyer stated on invoice, warranty is not transferable.