I need help with fitment! How do I know what I've ordered will work for my vehicle?  

Are your products new?

Unless otherwise stated in specific listings, all of our control modules are fully remanufactured and repaired OEM products. Each ARES Technologies electronic control module is rigorously tested on the bench before processing.  

Do you charge a restocking fee if I want to return the purchased part?  

If the purchased part is not the problem, you are not stuck with it; returns are accepted within 30 days, hassle-free with no restocking fee if the part is not damaged. There is a non-refundable programming fee depending on what is paid to the manufacturer to program to module to your VIN specifications. 

Customer is responsible for return shipping. Sold units will be inspected for any damaged components upon return voiding all return claims where components are proven to be damaged by the buyer application.

Do I need to ship you the original module from my vehicle? 

For certain sales, the return of the Core to ARES Technologies will serve as a condition for the activation of the Warranty. A prepaid return label is provided with the purchased product. Return of the Core must be within 30 days of receipt of the purchased product.

What is your warranty policy?  

All sold units are fully tested and covered by Extended Lifetime Warranty. For certain sales, the return of the Core to ARES Technologies will serve as a condition for the activation of the Warranty. The Extended Lifetime Warranty applies only to the original item purchased and limited to only one claim. After one claim, the warranty is exhausted.

Customer should return the purchased product for testing before any warranty is issued and Customer is responsible for return shipping. Sold units will be inspected for any damaged components upon return, voiding all warranties where components are proven to be damaged by the buyer application.

Does ARES cover any diagnostic costs?

No, Neither ARES nor any of its directors, employees, shareholders, affiliates, agents, representatives, third-party information providers, merchants, suppliers or licensors (collectively, "ARES parties") shall be liable for compensatory, indirect, special, incidental, consequential, or punitive damages, loss of data, income, or profit, or loss or damage to property, arising out of or in connection with the use of, or in the inability to use, the website, ARES ordering service, or any products ordered hereunder. Customer's sole and exclusive remedy shall be limited to providing Customer with a repair or replacement, at ARES's option, for any product that is returned and Customer's right to discontinue Customer use of ARES ordering service and terminate this agreement. Liability is limited to the greatest extent permitted by applicable law.

Does ARES cover any installation costs?

No, Neither ARES nor any of its directors, employees, shareholders, affiliates, agents, representatives, third-party information providers, merchants, suppliers or licensors (collectively, "ARES parties") shall be liable for compensatory, indirect, special, incidental, consequential, or punitive damages, loss of data, income, or profit, or loss or damage to property, arising out of or in connection with the use of, or in the inability to use, the website, ARES ordering service, or any products ordered hereunder. Customer's sole and exclusive remedy shall be limited to providing Customer with a repair or replacement, at ARES's option, for any product that is returned and Customer's right to discontinue Customer use of ARES ordering service and terminate this agreement. Liability is limited to the greatest extent permitted by applicable law.

Does ARES cover any costs related to warranty claims?

No, Neither ARES nor any of its directors, employees, shareholders, affiliates, agents, representatives, third-party information providers, merchants, suppliers or licensors (collectively, "ARES parties") shall be liable for compensatory, indirect, special, incidental, consequential, or punitive damages, loss of data, income, or profit, or loss or damage to property, arising out of or in connection with the use of, or in the inability to use, the website, ARES ordering service, or any products ordered hereunder. Customer's sole and exclusive remedy shall be limited to providing Customer with a repair or replacement, at ARES's option, for any product that is returned and Customer's right to discontinue Customer use of ARES ordering service and terminate this agreement. Liability is limited to the greatest extent permitted by applicable law.